Client Stories

Learn what it's really like working with us.

Five Stars

Friendly staff! Always prompt and efficient service. I feel confident I am properly advised on best policy options and coveragešŸ˜Š

Diana K., customer since 2018

Five Stars

Susan is the best agent I could possibly as for. Always there to answer any questions. We also created a plan for my business for as my business grows, we make sure that we are properly covered. She has extensive knowledge and makes sure that I know what I am purchasing. We haven’t had to put in any claims yet, by my mind is at ease knowing I am properly covered. I couldn’t imagine having another agent other than Susan. I recommend her to all of my friends and family that are looking for a new agent.

Andrew B., customer since 2018


Five Stars

Outstanding team with a extremely good leader. They do an amazing job with whatever issue I may have. They handle all my insurance needs, whether homeowners or automobile. Highly recommend Lisa and her expert team.

Molly P., customer since 2009


Five Stars

Valerie and Lisa went above and beyond to help us with our insurance saving us a ton of money and offering us better benefits. I would definitely recommend them!

Joy L., customer since 2021


Five Stars

The Team has always been there for us, making sure we are fully protected at the best cost available. Couldn't ask for more!

Glenn R., customer since 2017


Five Stars

Valerie is one of the most helpful people on the planet!

Thomas P., customer since 2019


Five Stars

Personal service, educational, superior coverage and great people.

Susan L., customer since 2015


Five Stars

It's simple, I like you.

Angelo M., customer since 2018


Five Stars

You are always very helpful, bring to my attention any new coverage options that may be beneficial and are always looking for ways to save money without sacrificing my coverage. I love it!

Elizabeth D., customer since 2012


Five Stars

I’ve always had quick response to my questions, especially when I had my storm damaged roof replaced Competitive rates helps also

Allen C., customer since 2017


Five Stars

Fuller Insurance is great! Friendly, responsive and efficient, provide the most competitive options. Thank for keeping my best interests a priority.

Amy M., customer since 2016


Five Stars

I feel as though Fuller Assoc. check your policies at least annually to make sure the policy is best for you and your family. Always takes your call and returns call quickly!

Kelly-Ann B., customer since 2017


Five Stars

Very pleasant to deal with. They go above and beyond. I always trust that Lisa will find me the best all around b

Jane V., customer since 2010


Five Stars

I feel very safe and completely at ease when ever there is an event that requires your services. Lisa is very accessable and friendly and helpful. Anytime I tell someone I have Erie insurance they know that I will be completely covered!

Marcia B., customer since 2012


Five Stars

Fuller & Associates was great to work with when we obtained insurance for our new office building. They really made to sure to provide us with all of the options and followed through with everything we needed. I highly recommend Fuller & Associates.

Laura H., customer since 2020


Five Stars

Lisa and Noelle take their time and make me a priority and answer all my questions until I’m satisfied. Thank you for all you do!!

Chris D., customer since 2015


Five Stars

Entire staff is so helpful, knowledgeable and professional. I’m very impressed with the service I have received.

Michele K., customer since 2019


Five Stars

Susan has been amazing to work with.

Kelly S., customer since 2014


Five Stars

Sue was thorough and made my best interests her priority. She answered many questions for me, patiently and completely. She really worked to earn my business and trust. Sue is a truly competent professional. A friend of mine referred me to her. I was also considering an agency in Hanover with Donegal Insurance. Sue got me the best insurance for the best price.

Cecelia R., customer since 2020


Five Stars

How prompt they are to respond and answer any and all questions that I may have.

Austin H., customer since 2019


Five Stars

Terrific personalized service. Extremely responsive!

Henry T., customer since 2014


Five Stars

Lisa was very helpful.

John K., customer since 2017


Five Stars

Great customer care. Helpful. Knowledgeable. Awesome experience

Christina Y., customer since 2020


Five Stars

Susan Hughes provided us the coverage and helped navigate the move from out of state to Maryland.

Timothy L., customer since 2020


Five Stars

Take my calls right away and finds the answer to my question

Michael J., customer since 2019


Five Stars

Great people, reactive to requests and possible issues. One comment from our mortgage holder when we switched to the Fuller Team was " in 30 years we never had any insurance agent get back to us that quick with proof of insurance"

William B., customer since 2010


Five Stars

Super responsive -- seems more like working with friends rather than an agency

Heidi F., customer since 2015


Five Stars

Lisa Fuller is honest and amazing with following up! Best agent I've ever worked with!

Benjamin F., customer since 2016


Five Stars

I only expect you to do what you are paid to do. Efficiently and without mistakes. Lisa did that. Thank you.

Scott B., customer since 2017


Five Stars

Very happy with the service.

Edyta S., customer since 2017


Five Stars

Susan is so amazing to deal with! I could not imagine having another agent. She is very prompt with my business and personal needs. Look no further for another insurance company. Susan will always look out for you!

Creators Label LLC, customer since 2020


Five Stars

Valerie is very thorough while being extremely personable. I may not understand all the terminology since I'm not in this particular industry, but Valerie was able to make our insurance discussion understandable. She was also able to get me the best product for the best pricing and outcome. Five Stars and well deserved.

Dawn S., customer since 2014


Five Stars

Lisa Fuller is not only reliable, available, and thorough; she is also pro-active about making sure her clients are protected and that their coverage is comprehensive and up-to-date.

Lisa F., customer since 2016


Five Stars

I have been a client over 10 years. Lisa Fuller answers any questions that I have asked, helping me understand what are the coverage. They are always friendly and I highly recommend them.

Michael P., customer since 2009


Five Stars

Thanks to Ms.Hughes for an excellent job for me,a level of service she provided and prompt responses with the questions. Thanks for all her help with insurance policy.

DINA A., customer since 2020


Five Stars

Professional, knowledgeable and friendly.

Ploumi S., customer since 2019


Five Stars

Individual attention and offered many options for a lower price.

Doris M., customer since 2010


Five Stars

I seem to have a lot of questions and whenever I ask them, no matter who I speak with, I get an answer or they go out of their way to find the answer. I appreciate that kind of thing.

Mildred E., customer since 2020


Five Stars

Fast, efficient, friendly service. Our agent, Val, did a great job staying on top of things to ensure our current vehicles were on the policy and no longer owned vehicles were removed. She made sure we had current insurance cards and agency info to keep in each vehicle.

Ralph B., customer since 2018


Five Stars

you seem to care how your performance affects your customers. Wanting to help them to understand the policy. I can say this is the first insurance co I can trust. Linda Bostwick

Linda B., customer since 2015


Five Stars

Always responsive and helpful

Anton ( Tony) B., customer since 2017


Five Stars

EVERY interaction w/Team Fuller & Associates is 100 positive. From the moment I contacted Lisa regarding an Insurance quote I was impressed with the level of customer service I received. That level of service continues to this day. I really don’t know what we’d do w/o Team Fuller & Associates. Thank you for being so amazing!!!

Susan L., customer since 2015


Five Stars

Lisa is awesome and always so helpful. Thank you!

Dawn H., customer since 2016


Five Stars

Lisa was very helpful to myself and my business , I highly recommend this business!!

Steve C., customer since 2015


Five Stars

Always there for you. Reassuring and always considerate.

Joyce R., customer since 2009


Five Stars

Staff always friendly and responsive. Excellent products and prices.

Amy M., customer since 2016


Five Stars

You have been very helpful when we added a car to our insurance !!

Shirley B., customer since 2009


Five Stars

They were fantastic!

Joseph B., customer since 2020


Five Stars

You have always been responsive and attentive when I have needed any assistance. Great customer service!

Colleen H., customer since 2009


Five Stars

Someone always answers the phone, and they always try to help with whatever I need during that first call, rather than having to wait for a call back. Everyone there is friendly and patient, even when I have lots of stupid questions!

John H., customer since 2011


Five Stars

I don't think anyone works harder for her clients than Lisa does. She will research things exhaustively and does as many price comparisons as she needs to in order to get the best fit and price for her clients. I trust her implicitly.

Lucie L., customer since 2012


Five Stars

Fuller Insurance goes above and beyond to make sure I have the coverage I need. Even if they are not the best priced, knowing I can call and have someone experienced vs having to deal with an automated system makes it well worth it. They explain the importance of everything and what each coverage means. I am totally pleased with them.

Austin H., customer since 2019


Five Stars

Great customer service!

Henry T., customer since 2014


Five Stars

Great price and service

David J., customer since 2009


Five Stars

You always talk to me like you know me and that helps because I don't have to explain everything. You have very good customer service, very responsive, quick and very accessible. I also think your office staff is exemplary.

Patricia T., customer since 2011


Five Stars

great people, great products, great service!

Gina K., customer since 2010


Five Stars

You take the hassle out of shopping for car insurance

Woodrow J., customer since 2019


Five Stars

We love you!

Phil H., customer since 2017


Five Stars

Very helpful and professional service.

Joseph E., customer since 2019


Five Stars

Susan treats the insurances on your properties like she would her own and we really appreciate that kind of personal service

Robert L., customer since 2017


Five Stars

Appreciate personal service and review of personal issues

Paul W., customer since 2019


Five Stars

Susan is always on top of it! Always available and provides the best customer service. Truly appreciate her and her dedication!

Marissa V., customer since 2016


Five Stars

They are very thorough and very responsive.

Christopher M., customer since 2016


Five Stars

Helpful and friendly. Worked hard to help and save money.

Paul O., customer since 2016


Five Stars

I am happy with my coverages and premium and my agent is the best!! I can call her whenever I need her or have a question and she is always available and happy To help me!

Mindy A., customer since 2019


Five Stars

Susan has been a great help and resource. She takes the time to explain and fully make sure that my needs are met.

Richard K., customer since 2020


Five Stars

Sue is very knowledgeable and looks out for her clients specific needs and circumstances.

Kenneth B., customer since 2015


Five Stars

Excellent customer service, rapid response and extremely professional!

Antoinette H., customer since 2008


Five Stars

You are always there to answer any questions I have.

Nancy A., customer since 2015


Five Stars

Prompt response and exceptional and attentive customer service!

Diana K., customer since 2018

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